- Who is DollarHeirloom?
DollarHeirloom is an online seed store specializing in heirloom and rare seeds, all priced at one dollar or less per packet. We offer a wide variety of seeds to encourage gardening enthusiasts to affordably explore diverse plant varieties.
- What is your Mission?Our mission at DollarHeirloom is to make heirloom and rare seeds accessible to everyone, promoting biodiversity in home gardens and supporting sustainable agriculture practices.
- What forms of payment do you accept?
We accept all major credit/debit cards.
- Where are you located?
Our headquarters and distribution center are in Lake Zurich, Illinois
- How much is shipping?Shipping costs are Flat Rate $3.99.We strive to keep shipping fees as low as possible while ensuring timely delivery and quality service.
- How long does it take for an order to ship?Orders typically ship the next business day after payment confirmation. During peak seasons, such as spring, processing times may vary slightly.
- How will I know when my order has shipped?Once your order has shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your package.
- How long does it take for an order to arrive?Delivery times vary depending on the destination. Typically, domestic orders within the continental United States arrive within 3-5 business days after shipment.
- Can I order over the phone?Currently, we only accept orders placed through our website. This allows us to efficiently process orders and provide accurate tracking information to our customers.
- Can I visit the warehouse?Our warehouse is not open to the public for visits. However, we strive to provide detailed product descriptions and images on our website to assist customers in making informed purchasing decisions.
- Can I exchange items?We do not offer exchanges on seed packets due to the nature of our products. However, if you encounter any issues with your order, please contact our customer service team, and we will do our best to resolve the issue promptly.
- How do I receive a refund?If you are unsatisfied with your order for any reason, please contact our customer service team within 30 days of receiving your order. We will provide instructions for returning the items in their original unopened packaging, and upon receipt, we will issue a refund to your original form of payment.